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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Joe O'Brien

October 8, 2025

5  out of  5
rating by Joe O'Brien
"Shannon, and Eunice are top notch customer service! Exceeding insurance expectations at a great price! I highly recommend!!!"
We responded:
"Joe this review is pure sunshine! Shannon and Eunice always go above and beyond to make insurance stress-free and affordable. It’s amazing to hear their dedication shines through. Thanks a bunch for recommending our team!"
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CJ Yoo

October 3, 2025

5  out of  5
rating by CJ Yoo
"I have been working with Surena and the office for years for both home and auto insurance. Surena is very knowledgeable and responsive to take care of all my needs. I recommend this office and Surena!"
We responded:
"It means the world that you’ve stuck with us for your home and auto coverage CJ! Surena is a pro at making sure every detail gets handled quickly. We’re so glad you feel taken care of through the years. Your recommendation really makes our day!"
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Maria Hurtado

October 1, 2025

5  out of  5
rating by Maria Hurtado
"Exelente"
We responded:
"Maria, your “Exelente” says it all—short and sweet, just like good insurance service should be! We love that you feel great about the coverage you have. Making sure customers like you feel confident and protected is what we’re here for. That one word really made our whole day brighter!"
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Brittany Blake

October 1, 2025

5  out of  5
rating by Brittany Blake
"Surena Rodriguez was a ton of help and made my transfer over to state farm easy and stress-free! Amazing team and great service 👏"
We responded:
"We’re so glad the transfer went off without a hitch, Brittany! Surena really shines at taking the hassle out of insurance and making it simple. Hearing that the team made it smooth and stress-free makes our day. Thanks for the high-five energy!"
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SOCCER Vlogs

September 29, 2025

5  out of  5
rating by SOCCER Vlogs
"Gracias Norma por ayudarme con la poliza de casa"
We responded:
"Thank you so much for leaving Norma a wonderfull review! We’re so glad she could make your homeowners policy experience smooth and stress-free. Protecting a home is one of the most important parts of what we do. Your kind words mean the world to our team!"
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Salvador C (Houston Tile Works)

September 19, 2025

5  out of  5
rating by Salvador C (Houston Tile Works)
"Since moving to Las Vegas, I switched to a new insurance company and met Mrs. Norma from State Farm. She was able to get me a great rate for both my vehicles and my home."
We responded:
"What an awesome move to Las Vegas made even better by meeting Norma! Getting you a solid rate on both your vehicles and home is exactly what we love to do. Insurance should feel like a win, and we’re glad it does for you. Thanks for trusting State Farm with the coverage that matters most."
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Lidia Barboza

September 19, 2025

5  out of  5
rating by Lidia Barboza
"We recently switched our insurance policy from Texas to Nevada, and Norma at Ulyanna Chung State Farm Insurance made the process absolutely seamless. She was professional, patient, and very knowledgeable, walking us through every step and answering all of our questions with care. Her friendly attitude and attention to detail made what could have been a stressful transition feel easy and stress-free. If you’re looking for top-notch service and someone who truly goes above and beyond for her clients, I highly recommend asking for Norma. Fantastic experience all around!"
We responded:
"Lidia, this review makes us smile from ear to ear! Norma really shines when it comes to making insurance transitions smooth, and it’s wonderful to hear how easy she made moving from Texas to Nevada for you. Her patience and knowledge are what we love most about her. We’re so glad you felt that fantastic service every step of the way!"
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Hank Castro

September 18, 2025

5  out of  5
rating by Hank Castro
"Surena Rodriguez is the most professional licensed agent I have conducted business with!!! Take a bow “Surena” your skill in customer service will be applauded!!!!👏👏👏👏👏👏👏 State Farm please celebrate your unmatched agent for her professionalism!!!!👏👏👏👏👏"
We responded:
"This review put the biggest smile on our faces Hank, thank you for cheering on Surena! She’s one of those agents who puts heart and skill into every property insurance conversation. We love seeing her professionalism shine through your experience. Your appreciation means the world to both her and our whole team."
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J C

September 17, 2025

1  out of  5
rating by J C
"Customer for years, called 30+ times in one day. Looking for the notary, never got called back and when I finally got in touch with the notary I was told they don’t do it. This was one of the only services I valued and used before. My insurance keeps increasing for a car that barely worth much. Time to shop around. Love the generic feedback from the agent, they never reached back out to me."
We responded:
"Thank you for sharing your feedback again. We value the many years you’ve entrusted us with your insurance needs. Our goal is to always provide clear communication and the support our customers deserve. We did connect with your mother to clarify the situation, and she expressed that she was satisfied with the service received and would share that with you. Thank you again for your feedback, it helps us improve and reminds us of the importance of timely, personal service. "
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woon pyon

September 10, 2025

5  out of  5
rating by woon pyon
"Eunice Kim씨께서 굉장히 자세히 상담해주시고 친절하게 서비스 해주십니다."
We responded:
"Big thanks, Woon! Eunice has a way of making even the trickiest insurance details easy to understand. It’s great to know her patience and warmth stood out to you. We’re lucky to have her, and even luckier to have your support!"
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EUY YOUNG SUSANNA MUN

August 27, 2025

5  out of  5
rating by EUY YOUNG SUSANNA MUN
"아주 친절하셨어요 specially Daniel Shin👍"
We responded:
"Susanna, we can’t thank you enough for calling out Daniel! He always brings both professionalism and friendliness into every insurance conversation. It’s clear he left the kind of impression we hope for. Your review really means a lot!"
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ren hrodric

August 22, 2025

5  out of  5
rating by ren hrodric
"Love everyone in either location! Best service. Friendly and efficient from everyone even with walk-ins. Daniel helped us today, and as usual no complaints. Highly recommend Ulyanna Chung."
We responded:
"Ren, your review is pure sunshine! Friendly and efficient is exactly the kind of insurance service we want to deliver every time. Daniel will be so glad to know his effort made a difference. Big thanks for your recommendation, it keeps us motivated!"
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Daisy Suh

July 31, 2025

5  out of  5
rating by Daisy Suh
"유니스, 메번 잘 도와서 고마워요~ Eunice thank you for always helping me with my auto and home policies."
We responded:
"Big thanks for this, Daisy! It is awesome to hear how much you appreciate Eunice's help with your home and auto policies. She's a star at making things smooth and stress-free. You're truly a part of the heart of what we do!"
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Michelle F

July 25, 2025

5  out of  5
rating by Michelle F
"Norma helped us determine just the right coverage for our insurance. Friendly, patient, and knowledgeable. Definitely recommend!"
We responded:
"Michelle, you nailed it—Norma’s the real deal! She takes the time to walk through every detail so your insurance feels like it actually makes sense. We're thrilled she made the process smooth and friendly. Huge thanks for the shoutout!"
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Paz Barcenilla

July 23, 2025

5  out of  5
rating by Paz Barcenilla
"I have reviewed my auto coverage with Daniel Shin .he is very personable and very knowledgeable about the products. He made us feel safe ."
We responded:
"This is awesome to hear, Paz—thank you! Daniel’s all about creating peace of mind while breaking down coverage in a way that makes sense. We're so glad you left feeling confident and cared for. Your trust really means a lot to us!"
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chungsoo kim

June 23, 2025

5  out of  5
rating by chungsoo kim
"유니스가 잘 도와줘서 싶게 해결했어요. 감사해요"
We responded:
"Thanks a ton, Chungsoo! Eunice is amazing at breaking things down and guiding our customers with care. We’re thrilled to hear everything went so easily for you. This kind of feedback really makes our day!"
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rosbelt Pascua

June 18, 2025

5  out of  5
rating by rosbelt Pascua
"Norma was a great help! I was able to switch and she helped me get a lower payment! Much appreciated! Mahalo"
We responded:
"Big thanks, Rosbelt, this review’s got us smiling! Norma’s got a real talent for making insurance feel simple and saving customers some cash. We’re thrilled she made the switch worth it. Appreciate you taking the time"
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Sajjad Azmat

June 3, 2025

5  out of  5
rating by Sajjad Azmat
"Best people, best service. Eunice was very helpful in helping me set up my Drive Safe and Save."
We responded:
"You’re giving us all the good vibes today, Sajjad! Eunice is a rockstar when it comes to helping with things like Drive Safe and Save. We love hearing that it was a smooth ride for you. Thanks a million for being such a great customer!"
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BOB CALLORINA

May 28, 2025

5  out of  5
rating by BOB CALLORINA
"Norma Good service"
We responded:
"Bob, thanks for keeping it short and sweet, we love it! Norma’s dedication to great insurance service really shows. We’re so glad you had a smooth experience. Here’s to more easy, stress-free coverage ahead!"
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Edmund Munsayac

May 8, 2025

5  out of  5
rating by Edmund Munsayac
"Thank you Surena for your help! I had issues with other insurance brokers but dealing with your office was easy and knowledgeable. I signed a new policy for my property with other specifics were required, but all was dealt with ease. Their rates were competitive and the process was an overall enjoyable experience. Thank you so much!"
We responded:
"This is fantastic to hear, Edmund! We know insurance can get complicated fast, so we’re glad Surena made it a walk in the park. Getting your property covered with all the right details feels like a win for everyone. Thanks for choosing us!"
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Bob Hungerford

April 30, 2025

5  out of  5
rating by Bob Hungerford
"Norma is great! I saved a bunch of money and the coverage is better. Thanks!"
We responded:
"Thanks a bunch, Bob! Norma’s goal is always to make insurance feel like a win, and you nailed it with that combo of better coverage and savings. We’re so glad you’re happy with your policy. You made our day!"
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Marilyn Byrd

April 29, 2025

5  out of  5
rating by Marilyn Byrd
"Surena is the best! Exceptional service! Everyone is so friendly and helpful here! Thank you!!"
We responded:
"Oh Marilyn, you’re the sweetest for saying that! Surena’s all about going the extra mile, and we’re so glad you felt the warmth. Insurance doesn’t have to be cold and confusing, we’re here to make it feel personal. It means the world that you noticed the vibe in our office. Thanks for the kind words and awesome energy!"
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L J

April 24, 2025

5  out of  5
rating by L J
"Norma is awesome and I love my State Farm. Thank you"
We responded:
"L J, what a sweet shoutout, Norma’s grinning from ear to ear! We're so lucky to have customers like you who truly love being part of the State Farm fam. Helping you feel secure and cared for is exactly why we do what we do. You reminded us why this work is so rewarding. Thanks for making us smile today!"
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Tracy Manista

April 8, 2025

5  out of  5
rating by Tracy Manista
"I've always had a very good and pleasant experience with the best customer service at this location. Thank you very much ."
We responded:
"Tracy, reading your words totally made our day! We’re all about creating a friendly space where insurance doesn’t feel intimidating, so hearing you’ve had such great experiences really means a lot. Customer service is something we put our hearts into. Your shoutout reminds us why we love doing what we do."
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Jeffrey Rebar

March 31, 2025

5  out of  5
rating by Jeffrey Rebar
"Norma is great"
We responded:
"Woohoo, Jeffrey! Nothing beats hearing that our teamwork made a difference for you. We take pride in tackling insurance with a team-first approach to make sure everything runs smoothly. Your review reminds us why we love what we do. Thanks for the 5-star hype!"