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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of EUY YOUNG SUSANNA MUN

EUY YOUNG SUSANNA MUN

August 27, 2025

5  out of  5
rating by EUY YOUNG SUSANNA MUN
"아주 친절하셨어요 specially Daniel Shin👍"
We responded:
"Susanna, we can’t thank you enough for calling out Daniel! He always brings both professionalism and friendliness into every insurance conversation. It’s clear he left the kind of impression we hope for. Your review really means a lot!"
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ren hrodric

August 22, 2025

5  out of  5
rating by ren hrodric
"Love everyone in either location! Best service. Friendly and efficient from everyone even with walk-ins. Daniel helped us today, and as usual no complaints. Highly recommend Ulyanna Chung."
We responded:
"Ren, your review is pure sunshine! Friendly and efficient is exactly the kind of insurance service we want to deliver every time. Daniel will be so glad to know his effort made a difference. Big thanks for your recommendation, it keeps us motivated!"
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Brian Wong

August 15, 2025

5  out of  5
rating by Brian Wong
"Daniel was great! He helped me to transfer my auto insurance from California to Nevada. He answered all my questions, and was really patient with all the options I wanted to explore. Two thumbs up for service and knowledge. Thanks Daniel!"
We responded:
"What wonderful review Brian, This is the kind of feedback that makes our work so rewarding! Daniel’s knack for making insurance transfers smooth is something we’re so proud of. We’re happy he could take the time to walk you through every choice and answer all your questions. Thanks for giving us the chance to keep you covered in Nevada!"
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Daisy Suh

July 31, 2025

5  out of  5
rating by Daisy Suh
"유니스, 메번 잘 도와서 고마워요~ Eunice thank you for always helping me with my auto and home policies."
We responded:
"Big thanks for this, Daisy! It is awesome to hear how much you appreciate Eunice's help with your home and auto policies. She's a star at making things smooth and stress-free. You're truly a part of the heart of what we do!"
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angela galindo

July 28, 2025

5  out of  5
rating by angela galindo
"Norma very professional, friendly"
We responded:
"Hey Angela, your 5-star rating gave us a boost today! It means the world knowing we hit the mark. We’ll keep working hard to keep that level of care going strong. Thanks for the good vibes!"
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Michelle F

July 25, 2025

5  out of  5
rating by Michelle F
"Norma helped us determine just the right coverage for our insurance. Friendly, patient, and knowledgeable. Definitely recommend!"
We responded:
"Michelle, you nailed it—Norma’s the real deal! She takes the time to walk through every detail so your insurance feels like it actually makes sense. We're thrilled she made the process smooth and friendly. Huge thanks for the shoutout!"
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Paz Barcenilla

July 23, 2025

5  out of  5
rating by Paz Barcenilla
"I have reviewed my auto coverage with Daniel Shin .he is very personable and very knowledgeable about the products. He made us feel safe ."
We responded:
"This is awesome to hear, Paz—thank you! Daniel’s all about creating peace of mind while breaking down coverage in a way that makes sense. We're so glad you left feeling confident and cared for. Your trust really means a lot to us!"
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michael schumacher

July 16, 2025

5  out of  5
rating by michael schumacher
"Surena Rodriguez was an absolute pleasure to deal with this afternoon for my new Home and Auto Insurance bundle. she worked thru all my issues wonderfully and was extremely knowledgeable. She's the best thank you Surena!"
We responded:
"Michael, this just warmed our hearts—thank you! Surena’s superpower is turning complicated policies into clear, personalized plans. We love that your home and auto bundle was a win all around. Appreciate you sharing your awesome experience!"
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Yee Vang

July 10, 2025

5  out of  5
rating by Yee Vang
"Awesome team work from Ulyanna Chung Agency. Thank you for your help Eunice!"
We responded:
"Thank you for taking the time to shout out Eunice and the team! It’s teamwork like this that helps us keep things smooth and efficient for our customers. We’re proud to be your go-to for insurance. Appreciate the kind words!"
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chungsoo kim

June 23, 2025

5  out of  5
rating by chungsoo kim
"유니스가 잘 도와줘서 싶게 해결했어요. 감사해요"
We responded:
"Thanks a ton, Chungsoo! Eunice is amazing at breaking things down and guiding our customers with care. We’re thrilled to hear everything went so easily for you. This kind of feedback really makes our day!"
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rosbelt Pascua

June 18, 2025

5  out of  5
rating by rosbelt Pascua
"Norma was a great help! I was able to switch and she helped me get a lower payment! Much appreciated! Mahalo"
We responded:
"Big thanks, Rosbelt, this review’s got us smiling! Norma’s got a real talent for making insurance feel simple and saving customers some cash. We’re thrilled she made the switch worth it. Appreciate you taking the time"
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Sajjad Azmat

June 3, 2025

5  out of  5
rating by Sajjad Azmat
"Best people, best service. Eunice was very helpful in helping me set up my Drive Safe and Save."
We responded:
"You’re giving us all the good vibes today, Sajjad! Eunice is a rockstar when it comes to helping with things like Drive Safe and Save. We love hearing that it was a smooth ride for you. Thanks a million for being such a great customer!"
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J C

May 28, 2025

1  out of  5
rating by J C
"Customer for years, called 30+ times in one day. Looking for the notary, never got called back and when I finally got in touch with the notary I was told they don’t do it. This was one of the only services I valued and used before. My insurance keeps increasing for a car that barely worth much. Time to shop around."
We responded:
"Thank you for taking the time to share your feedback. We truly appreciate you being a long-time customer, and we’re sorry to hear about your recent experience. To clarify, notary services for non-insurance matters are offered strictly as a courtesy when our schedule allows. The Tuesday after Memorial Day was an especially high-volume day following the holiday, but we were glad we were able to connect with you by the end of the day but sorry that we were unable to assist. As for your concerns about insurance premiums, we understand how frustrating rate increases can be, especially when it feels like the value doesn’t match. Premiums are influenced by many external factors such as repair costs, claim trends, and state-wide rate filings. That said, we’re always happy to review your policy to see if there are any available discounts or adjustments that might help. We value your business and the trust you’ve placed in us over the years. If there’s anything we can do to support you further, please don’t hesitate to reach out. "
Profile photo of BOB CALLORINA

BOB CALLORINA

May 28, 2025

5  out of  5
rating by BOB CALLORINA
"Norma Good service"
We responded:
"Bob, thanks for keeping it short and sweet, we love it! Norma’s dedication to great insurance service really shows. We’re so glad you had a smooth experience. Here’s to more easy, stress-free coverage ahead!"
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Edmund Munsayac

May 8, 2025

5  out of  5
rating by Edmund Munsayac
"Thank you Surena for your help! I had issues with other insurance brokers but dealing with your office was easy and knowledgeable. I signed a new policy for my property with other specifics were required, but all was dealt with ease. Their rates were competitive and the process was an overall enjoyable experience. Thank you so much!"
We responded:
"This is fantastic to hear, Edmund! We know insurance can get complicated fast, so we’re glad Surena made it a walk in the park. Getting your property covered with all the right details feels like a win for everyone. Thanks for choosing us!"
Profile photo of Bob Hungerford

Bob Hungerford

April 30, 2025

5  out of  5
rating by Bob Hungerford
"Norma is great! I saved a bunch of money and the coverage is better. Thanks!"
We responded:
"Thanks a bunch, Bob! Norma’s goal is always to make insurance feel like a win, and you nailed it with that combo of better coverage and savings. We’re so glad you’re happy with your policy. You made our day!"
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Marilyn Byrd

April 29, 2025

5  out of  5
rating by Marilyn Byrd
"Surena is the best! Exceptional service! Everyone is so friendly and helpful here! Thank you!!"
We responded:
"Oh Marilyn, you’re the sweetest for saying that! Surena’s all about going the extra mile, and we’re so glad you felt the warmth. Insurance doesn’t have to be cold and confusing, we’re here to make it feel personal. It means the world that you noticed the vibe in our office. Thanks for the kind words and awesome energy!"
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L J

April 24, 2025

5  out of  5
rating by L J
"Norma is awesome and I love my State Farm. Thank you"
We responded:
"L J, what a sweet shoutout, Norma’s grinning from ear to ear! We're so lucky to have customers like you who truly love being part of the State Farm fam. Helping you feel secure and cared for is exactly why we do what we do. You reminded us why this work is so rewarding. Thanks for making us smile today!"
Profile photo of Tracy Manista

Tracy Manista

April 8, 2025

5  out of  5
rating by Tracy Manista
"I've always had a very good and pleasant experience with the best customer service at this location. Thank you very much ."
We responded:
"Tracy, reading your words totally made our day! We’re all about creating a friendly space where insurance doesn’t feel intimidating, so hearing you’ve had such great experiences really means a lot. Customer service is something we put our hearts into. Your shoutout reminds us why we love doing what we do."
Profile photo of Jeffrey Rebar

Jeffrey Rebar

March 31, 2025

5  out of  5
rating by Jeffrey Rebar
"Norma is great"
We responded:
"Woohoo, Jeffrey! Nothing beats hearing that our teamwork made a difference for you. We take pride in tackling insurance with a team-first approach to make sure everything runs smoothly. Your review reminds us why we love what we do. Thanks for the 5-star hype!"
Profile photo of Juana Palafox

Juana Palafox

March 31, 2025

5  out of  5
rating by Juana Palafox
"Norma has customer service, she answered all my questions very thoroughly and with patience. I love State Farm because of her. Thank you Norma!! Great asset."
We responded:
"Juana, thank you! Norma always goes above and beyond to make sure customers feel confident and cared for, and we’re so happy she made a difference for you. Her patience and expertise truly shine! We’re lucky to have her and incredible customers like you. Sending you a big thank-you for sharing the love!"
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C Nick

March 28, 2025

5  out of  5
rating by C Nick
"Eunice and her Mgr Daniel helped me today in the most professional, thorough, patient and useful way possible. Thank you guys, you rock!"
We responded:
"Nick, talk about a review that brings the good vibes. Thank you! Eunice and Daniel truly love helping people, and it means so much that their hard work made an impact. We believe insurance should be about trust, teamwork, and making things easy, and they nailed it. Your words are the ultimate compliment to their dedication. So grateful to have you as part of our insurance family!"
Profile photo of Kong Biho

Kong Biho

March 26, 2025

5  out of  5
rating by Kong Biho
"Eunice was very helpful and Daniel was very informative! Together they were so helpful and descriptive with all questions. Explanations on all my insurance policies are on point. I have never had it detailed so clearly before! Great teamwork!!"
We responded:
"Reading this put a huge smile on our faces, Kong! Eunice and Daniel are all about making sure insurance isn’t just a bunch of confusing jargon, so it’s awesome to hear they explained everything so well. Understanding your coverage is key, and they’re always happy to take the time to break things down. Your shout-out to their teamwork is the cherry on top!"
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Anna Roth

February 7, 2025

5  out of  5
rating by Anna Roth
"Christopher is nice and the office provides nice help for all my auto insurance"
We responded:
"Anna, we’re over here celebrating this amazing feedback! Christopher and Eunice take great pride in making sure customers like you feel taken care of, and we love knowing they made your auto insurance setup easy. That beacon setup? No problem at all when you’ve got Eunice on your side! We’re all about keeping insurance simple and stress-free. Huge thanks for sharing your experience with us!"
Profile photo of Noppadol Sadaengrit

Noppadol Sadaengrit

February 4, 2025

5  out of  5
rating by Noppadol Sadaengrit
"Eunice was really nice and recommended with good advice with coverages. They offered to make appointment for help in the future."
We responded:
"Noppadol, we love hearing this coming from you, thank you for the shoutout! Eunice is fantastic at breaking things down and making sure every coverage recommendation makes sense. Insurance is all about protecting what matters most, and we’re glad she could guide you through it with care. Your feedback means the world to us and keeps us motivated to do what we love. Here’s to smart coverage and happy customers like you!"